Frequently Asked Questions
Everything you need to know about bringing beauty into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy for home decor items?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund.
Are your products handmade or mass-produced?
At Nice Things By Helena, we curate a blend of artisanal, handcrafted pieces and high-quality manufactured goods to ensure a unique and durable selection for your home.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our logistics to offer international shipping to more countries in the near future.
What should I do if my item arrives damaged?
We take great care in packaging, but accidents happen. Please email us at [email protected] with a photo of the damage within 48 hours of delivery, and we will send a replacement immediately.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.